Your Data Protection Is Our Commitment
Your personal information at tq66 is stored with the highest level of security. This policy clearly describes how we collect, use, and protect your information.
Introduction and Scope
This Privacy Policy ("Policy") applies to the website tq66.cam operated by tq66 ("we", "our", or "platform") and all related services. This Policy describes how we collect, store, process, and protect the personal information of our users.
By using tq66's services, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are advised to refrain from using our services.
This Policy applies to all registered and prospective users in Bangladesh. We only allow account registration for individuals aged 21 or above. Registration by minors is strictly prohibited.
Quick Summary
- Your information is used only for the purpose of providing services
- Information is not sold to third parties
- Stored securely with SSL encryption
- You have the right to have your information deleted
What Information We Collect
tq66 collects various types of information for the smooth operation of its services. These are described in detail below.
Personal Identity Information
Information you provide at the time of account registration:
- Full name and date of birth
- Email address
- National ID or passport information (for KYC verification)
- Residential address
- Preferred language and time zone
Financial Transaction Information
Information collected during deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number
- Transaction amount and date
- Transaction ID and reference number
- Deposit and withdrawal history
- Bonus usage records
Usage and Behavioral Information
Information automatically collected during your use of the platform:
- Game history and betting records
- Login and logout time and date
- Game categories and providers used
- Session duration and page navigation
Technical Information
Information automatically collected from your device and connection:
- IP address and geographic location
- Browser type and version
- Device model and operating system
- Cookie and session data
- Referral source and campaign information
Purpose of Use of Collected Information
tq66 uses the collected information for the following legitimate purposes:
Service Delivery and Operations
Your information is used to create and manage your account, complete deposit and withdrawal processes, provide bonuses and promotions, and ensure customer support services.
Security and Fraud Prevention
Your information is used to prevent unauthorized access, fraudulent activity, and money laundering. This information is essential in the KYC verification process.
Service Improvement and Analysis
Anonymized analytical data is used to improve the user experience, add new features, and test platform performance.
Communication and Notifications
Your email is used to send important account updates, transaction confirmations, and promotional information based on your preferences. You can unsubscribe from promotional emails at any time.
What We Do Not Do
- We do not sell information to third parties
- We do not collect unnecessary information
- We do not create advertising profiles without permission
- We do not collect information from minors
- We do not share information without consent
Information Sharing and Disclosure
tq66 does not sell your personal information to any third party. However, information may be shared in the limited circumstances described below:
| Recipient Party | Reason for Sharing | Safeguards |
|---|---|---|
| Payment processors (bKash, Nagad, Rocket, Upay) | To complete financial transactions | Only necessary information, with encryption |
| Law enforcement agencies | To meet legal obligations | Only upon receipt of a lawful order |
| Anti-fraud service providers | To prevent scams and fraud | Use of anonymized and aggregated data |
| Technology service providers | For platform operations | Subject to contractual confidentiality obligations |
Any third parties who process information on behalf of tq66 are all bound by strict confidentiality agreements and are required to ensure appropriate protection of personal information.
Cookies and Tracking Technologies
tq66's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help recognize you on your next visit.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies will prevent the site from working properly.
Analytical Cookies
These cookies are used to understand which pages are visited most, how long users stay on the site, and what errors are occurring. This information is collected anonymously and is used to improve the service.
Cookie Management
You can delete or disable cookies at any time from your browser settings. However, disabling some cookies may cause certain features of tq66 to not work properly.
Cookies We Use
- Session cookies — to maintain login state
- Preference cookies — to remember language and settings
- Security cookies — to prevent CSRF attacks
- Performance cookies — to measure site speed
- Referral cookies — for affiliate tracking
Cookie expiry is generally between 30 days and 1 year, and may vary by type.
Information Security Measures
tq66 follows industry-standard technology and practices to protect your information. Our key security layers are described below.
SSL/TLS Encryption
All data transfers between you and our servers are protected by 256-bit SSL encryption.
Firewall Protection
Our servers and databases are monitored around the clock with advanced firewall and DDoS protection systems.
Password Hashing
Your password is never stored directly — it is kept in hashed form using the industry-standard bcrypt algorithm.
Response to a Data Breach
If a security breach ever occurs that could put your information at risk, affected users will be notified by email within 72 hours of discovery, and guidance will be provided on the necessary protective steps to take.
Your Rights and Choices
As a tq66 user, you have the following rights regarding your own information.
Right to Access
You can log in to your account to view your stored information. Contact the support team for more detailed information.
Right to Correction
Contact our support team to correct any incorrect or incomplete information. After KYC verification, some changes may require documentation.
Right to Deletion
You may request to close your account and have your information deleted. Due to legal obligations, some information must be retained for a specified period.
Right to Portability
You can request a copy of your information in a machine-readable format. This request will be processed within 30 days.
Right to Restrict Processing
In certain circumstances, you can request to restrict the processing of your information. This request will be reviewed and appropriate action will be taken.
Right to Opt Out of Marketing Communications
To unsubscribe from any promotional emails or notifications, use the "Unsubscribe" link at the bottom of the email or contact support.
To exercise any of the above rights, please contact our support team. We will try to process your request as quickly as possible, within a maximum of 30 days.
Data Retention Period
tq66 retains personal information only for as long as necessary. The retention period depends on the type of data and the purpose for which it was collected.
Retention Period by Type
- Active account data: Retained for as long as the account remains active.
- Financial transaction records: Retained for a minimum of 5 years after account closure (legal obligation).
- KYC verification documents: Retained after account closure in accordance with regulatory requirements.
- Communication records: Support tickets and chat logs are retained for up to 2 years.
- Marketing preferences: Unsubscribe requests take effect immediately.
- Cookie data: Retained for 30 days to 1 year depending on the type of cookie.
After Account Closure
After your account is closed:
- Most personal data is deleted within 30 days
- Legally required data is securely archived
- Archived data is not accessible for general operations
Privacy Protection for Minors
Age Restriction
tq66 strictly does not provide services to persons under the age of 21. We do not knowingly collect any information from persons under the age of 21.
If it comes to our attention that a minor is using our services:
- The relevant account will be closed immediately
- All collected data will be deleted
- Any transactions will be cancelled and refunded
21+ — For adults only.
For Parents
If you believe your child is using our services, please notify our support team immediately. We will address the matter promptly and sensitively.
Policy Changes and Updates
tq66 may update this privacy policy from time to time as needed. If there are any significant changes to the policy, we will:
How We Notify You of Changes
- A notification will be sent to your registered email address
- A clear notice will be displayed at the top of the website
- The date of the change will be updated on this page
- For significant changes, a minimum of 14 days' notice will be given before they take effect
If you continue to use our services after the changes, you will be considered to have agreed to the new policy.
Policy History
Previous versions of our privacy policy are available upon request. Please contact our support team.
Contact Us
If you have any questions, complaints, or requests regarding your information or this privacy policy, please get in touch with us. Our Bengali-speaking support team is available around the clock to assist you.
tq66 Support Team
For more information, also visit our FAQ page and Responsible Gaming page.
Related Policies
View other important policy and information pages from tq66: